This Privacy Policy explains how LingoLift Academy handles personal data through its website and related contact channels. It follows the data lifecycle from collection and use to disclosure, retention, and deletion for users of the site and related service inquiries.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
When you use the website, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We also process technical data such as server request metadata and browser and device information to support security and delivery of the site.
We receive personal data from contact form submissions, email, phone calls, and other direct communications. Technical data is generated automatically when the site is accessed, and cookie-related information is collected through essential site functions and privacy preference settings.
The site uses essential cookies to support basic operation and cookies that remember privacy preferences. We do not confirm analytics or advertising cookies as active on this website.
You may block or delete cookies through your browser settings and, where available, manage privacy preferences on the site. Essential cookies may still be needed for basic operation, and disabling them can affect form handling or other core functions.
We use personal data to answer course inquiries, arrange level screening and timetable matching, confirm course terms, manage enrolment, and support scheduled lessons and progress review. We also use technical data to operate the website, maintain security, troubleshoot errors, and deliver forms and other site functions reliably.
We may share personal data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. These recipients are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect the rights, safety, and security of the website, our users, or our operations. Any such disclosure is limited to what is reasonably necessary for the stated purpose.
Subject to applicable law, you may ask us to confirm whether we hold your personal data, correct inaccurate information, delete data that is no longer needed, or object to certain processing. We may need to verify your identity before acting on a request and may retain limited information where the law requires it.
To exercise a privacy right, send a request through one of the contact channels listed in this policy and describe the information or action you are seeking. We may ask for details needed to verify the request and to locate the relevant records, then respond within the timeframe required by applicable law.
We retain personal data for the period needed to respond to inquiries, manage enrolment and course administration, maintain security, and meet legal or accounting obligations where applicable. When the relevant purpose ends, data is deleted, anonymized, or otherwise removed from active use according to our internal lifecycle review.
If this policy is updated, the revised version will apply from the stated effective date. Where changes are material, we will use reasonable means to draw attention to them through the website or other appropriate contact channels.
Use the listed contact channels for questions about this notice or the handling of personal data.
